What should be included in the training program for employees regarding SWPPP?

The inclusion of awareness of stormwater pollution issues and best management practices in the training program for employees is essential because it ensures that all personnel understand the significance of stormwater management and the impact of pollutants on the environment. Employees trained in these areas can identify potential sources of pollution, adhere to regulatory compliance, and implement best management practices effectively. This education is crucial for fostering a culture of environmental responsibility within the organization and for ensuring that employees are equipped to contribute positively to stormwater protection efforts.

In contrast, the other options focus on areas that, while important to the business, do not directly contribute to effective stormwater management or the SWPPP (Stormwater Pollution Prevention Plan). Financial management techniques, sales techniques, customer service, product knowledge, and inventory management are valuable in their respective domains but do not equip employees with the necessary skills or awareness to address stormwater pollution issues directly. Therefore, they are not suitable components of a training program specifically designed to enhance understanding and management of stormwater solutions.